NetTeller Online Banking™ – Bank-branded Internet banking solution
It works like this …
Jack Henry Banking’s NetTeller Online Banking system is a comprehensive, turnkey Internet banking platform that enables banks to leverage today’s most cost-effective delivery channel by establishing robust, fully branded Internet banking sites.
This solution’s state-of-the-industry online capabilities can include access to account balances and history; one-time and recurring funds transfers; account statement and check image viewing and downloads; loan payments, advances, and draws; check ordering; and downloads of account information into personal financial management solutions such as Quicken® products. This system’s online capabilities can also support the management of personal information such as e-mail addresses and password changes.
Expandable functionality …
This modular Internet banking platform enables banks to seamlessly introduce additional online services in response to customer- and market-driven demands and dynamic business strategies.
NetTeller Online Banking offers an optional module that allows customers to perform inbound and outbound bank-to-bank transfers. When this module is enabled, NetTeller Online Banking users can access a submenu option from the primary NetTeller menu to launch the Interbank Account Transfer Service. Customers provide the bank names, routing numbers, and account numbers for the accounts they want to enroll in the service, and that information is submitted to the hosting bank where the external accounts are either automatically or manually validated. Customers can begin initiating interbank transfers after the hosting bank verifies the accounts.
This convenient service enables customers to utilize a drop-down menu environment to select the accounts they want to transfer funds to or from, specify transfer dollar amounts, and choose frequency of transfers among one-time, weekly, bi-weekly, semi-monthly, and monthly options. Customers can also view pending transfers and access histories of interbank account transfer activity at any time. This service enforces optimal security by masking the first four digits of account numbers for all external accounts enrolled in the service.
Additional security …
NetTeller Online Banking encourages security and protection with Multifactor Authentication and is integrated with RSA® Go ID Tokens, which offer an additional layer of hacker-resistant security for online banking transactions. Based on time synchronization technology, RSA Go ID Tokens generate a simple, one-time authentication code that changes every 60 seconds. This optional add-on solution provides a self-enroll feature for NetTeller customers that guides them through the steps required to register their token devices. Following successful registration, customers access NetTeller by combining their existing login credentials (something they alone know) with the token codes generated by their Go ID authenticators (something they have). The result is a unique, one-time-use pass code that positively authenticates bank customers and only permits access to NetTeller if the code is validated.
It’s easy and integrated …
NetTeller Online Banking improves customer self-sufficiency, interaction, and loyalty by leveraging the power and convenience of the Internet to provide greater control and online service 24/7/365. A sophisticated Internet banking site also generates ongoing sales and cross-sell opportunities, provides a new product and service promotional channel, and enables market expansion beyond geographic locations.
NetTeller Online Banking is fully integrated with Jack Henry Banking’s core processing solutions – SilverLake System®, CIF 20/20® and Core Director® – and many of its complementary solutions including teller, ATM, check imaging, and voice response systems. The innovative system strictly enforces the industry’s highest security standards, seamlessly integrates ongoing technology advances, and generates custom reporting.
Two distinct alternatives …
Jack Henry Banking provides banks with two distinct Internet banking alternatives. In addition to NetTeller Online Banking, DirectLine™ OFX supports retail and commercial customers who use PC-based financial management systems with the capabilities to securely access the bank’s host computer, to interact with their accounts online, and to download account and financial information directly to their financial management solutions. This interactive banking solution supports QuickBooks® and Quicken® products and utilizes industry-certified Open Financial Exchange (OFX) standards and protocols. Bank customers preferring browser-based solutions implement NetTeller Online Banking, while those preferring to interact with their accounts through PC-based financial management solutions implement DirectLine OFX.
NetTeller Online Banking is another Internet banking solution that further encourages convenience-driven customers to access their accounts 24 hours a day, 365 days a year, to initiate transactions, and conduct self-directed research.