Electronic Statements – E-statement generation and delivery solution
How it works …
Electronic Statements is Jack Henry Banking’s innovative electronic statement delivery solution that leverages a “pull” communications strategy to notify customers via e-mail when their statements are available.
The e-mail notifications sent to customers contain an embedded link that provides direct access to your bank’s Internet banking login page. Upon entering the established login credentials, electronic statements are immediately displayed to the customer. The electronic statements displayed match familiar bank-branded printed statements, and customers can view, print, or save the electronic statements in PDF, HTML or TXT file format through available functionality.
Integrate your communication strategy …
Electronic Statements influences customer routines by introducing opportunities to interact and engage with online communication, providing a solid platform on which banks can expand electronic offerings. Unlike many electronic statement systems, Electronic Statements provides immediate access to statements without requiring customers to navigate through a Web site.
Electronic Statements helps ensure full compliance with Regulation E and the E-Sign Act, is supported by an easy-to-use customer enrollment process available within your bank’s Internet banking site, and provides both banks and their customers with centralized electronic statement archival and retrieval.
Maximize online benefits …
The Electronic Statements product enables banks to expand their electronic offerings with a high-demand service that improves customer service, convenience, and retention and inherently increases the use of cost-effective online banking capabilities.
E-statements facilitate a transformation in the communication process by influencing customers to rely on the Web, which ultimately reduces the operating costs associated with labor, printing, and postage. This solution also provides a “green” option for customers – an environmental initiative that is gaining momentum in the banking industry.
It’s familiar and integrated …
Electronic Statements is a natural extension of Jack Henry Banking’s NetTeller Online Banking™ solution. It also operates in conjunction with Jack Henry Banking’s SilverLake System®, CIF 20/20® and Core Director® core processing solutions. The generation and distribution of electronic statements can also be outsourced to Jack Henry Banking’s OutLink Data Centers™.
In addition to Electronic Statements, Jack Henry Banking provides Electronic Statements – Interactive which leverages a “push” communications environment to deliver secure, interactive electronic documents including statements with check images, notices, targeted promotions, and other customer communications. This innovative system enables bank-branded customer communications to be distributed as encrypted e-mail attachments with embedded links to the appropriate online banking function.
Electronic Statements is another Internet banking solution that further encourages convenience-driven consumers to initiate transactions, conduct self-directed research, and exercise unrestricted account access.