goDough® – State-of-the-art mobile banking solution

It works like this …

goDough is Jack Henry Banking’s browser-based mobile banking solution that enables customers to access their accounts, view account balances and transaction history, initiate transactions, and pay bills anytime, from anywhere.

Mobile banking enables banks to expand market presence and potential while enhancing customer convenience, self-sufficiency, and loyalty with the ability to perform routine banking transactions using a cell phone, PDA, or other mobile device.  

Adaptable features …

goDough is compatible with any Web-enabled mobile phone that supports WAP browsers, regardless of make, model, or mobile service provider. This proprietary solution adapts to any screen size and can change dynamically to present items on any screen in a pleasing format.  

This versatile solution supports all account types including checking, certificates-of-deposit, money markets, loans, and lines-of-credit.

Multiple cutting-edge options …

goDough’s SMS Mobile Banking module enables mobile users to text their bank specific keywords to request basic account information. Available options for SMS Mobile Banking are account(s) balance, history, help, or stop to discontinue SMS Mobile Banking. This module also provides account alerts that can notify customers of all transfers and bill payments to ensure that their transactions were completed successfully. goDough’s SMS Mobile Banking module can be packaged with the Web-based goDough solution or offered separately as a stand-alone feature.

And as a further testament to Jack Henry Banking’s commitment to keep goDough on the cutting-edge, customers can download an iPhone application from the Apple Store or offer a bank-branded app exclusively for their customers.  

Know your mobile market …

goDough provides advanced reporting functionality that enables banks to quickly access and analyze specific usage information. With goDough’s FI Management application, bank administrators can view an Enrolled Mobile Users Report, an Active Mobile Users Detail Report, an Inactive Mobile Users Report, a Text Mobile Monthly Summary Report, and a Text Mobile Detail Report.

It’s secure and integrated …

goDough offers the familiar experience of online banking, and uses multifactor authentication to enforce the industry’s highest security standards.  

Providing full integration with Jack Henry Banking’s SilverLake System, CIF 20/20, and Core Director solutions, goDough is a seamless extension of NetTeller Online Banking™, Jack Henry Banking’s Internet banking solution.  

goDough utilizes the mobile bill payment technology provided by Jack Henry Banking’s NetTeller Bill Pay™ system to transact external payments, but NetTeller Online Banking is not required for bill pay functionality.  

The banking industry is quickly embracing mobile self-service, and increasing numbers of banks are integrating this retail delivery channel into their business strategies. goDough provides banks with a new customer touch point and better positions them to compete in markets where multiple delivery channels are essential.