Core Director® Teller – Client/server teller sales, service, and transaction processing system

• Provides customized transaction setup, easy-to-use balancing and research functions, and electronic journal capabilities.
• Fully integrates with Jack Henry Banking’s document and check imaging platforms.
• Displays customer names, balances, alert messages, stops and holds, ticklers, CIF messages, memo postings, and host application inquiries.
• Provides tellers immediate access to current and in-depth customer data using bank-customized screens.
• Provides tellers the ability to view check images and signature cards without leaving their workstations or customers.
• Allows tellers to request assistance for balance information, override approval, or customer account review from any authorized user logged into the system. 
• Enables tellers to share information easily and instantly regardless of their location, including between branches.

Store Forward

• Supports offline processing during occasional periods of system downtime, enabling tellers to continue processing transactions.
• Automatically forwards transactions to the host after outages are resolved.

Bond Redemption

• Calculates the amount of interest due to the customer when tellers input the bond issue date, denomination, and series type.
• Automatically transfers tax information into the core system, enabling banks to accurately report 1099 interest to the IRS as a byproduct of redeeming the bond.

CTR Data Capture

• Assists in the production of the FinCEN Form 104 CTR that must be filed with the IRS.
• Allows tellers to capture CTR data electronically.
• Tracks multiple cash transactions for multiple customer accounts.
• Automatically compiles cash transactions and prompts tellers when bank policies dictate.

Signature Card Viewing

• Provides the ability to view signature cards through full integration with Jack Henry Banking’s Synergy eSign solution.

Check Image Viewing

• Enables tellers to see previously posted checks directly from Core Director Teller using integration with the check imaging solution.

Teller Activity Reporting

• Generates reports detailing transactions, journals, out-of-balance conditions, fee collections, and transaction volumes by day and week.
• Offers the ability to schedule reports for end-of-day processing or to execute them interactively.
• Provides archival capabilities using the same functionality as Core Director.
• Offers the ability to export reports directly to Microsoft Excel.

Check Writer for Core Director

• Allows tellers to quickly produce cashier’s checks, money orders, and official checks.
• Imprints bank logos onto checks.
• Prints digitized signatures to prevent unauthorized signatures, ensuring tellers follow related bank policies.
• Helps monitor fee collections and assists in producing the Monetary Instrument Log.
• Prints checks from customer service representatives’ desks for accounts being closed.
• Quickly reconciles issued checks and creates online check registers.

Cash Dispenser and Recycler

• Replaces the manual counting of cash with an automated, high-speed process at the point of the transaction.
• Automatically populates cash amounts on the screen leaving the teller to enter just the non-cash portion of the transaction.
• Provides detailed cash flow itemization on the electronic journal.

Regulation CC Notification

• Provides bank-customizeable Regulation CC documents for the customer.
• Prepopulates customer account information on the document.