jhaKnow™ – Data warehousing, analysis, and reporting platform

It works like this…

jhaKnow is Jack Henry Banking’s data warehousing, analysis, and reporting solution for SilverLake System banks. At the core of jhaKnow is an enterprise data warehouse that performs the critical function of extracting source data from the different production systems, transforming it into consistent and reliable information, and then storing it for future use.

Built on Microsoft’s industry-standard SQL Server tools, the jhaKnow data warehouse can be customized to meet bank-specific needs using resident SQL Server resources or Jack Henry Banking’s resources. A data warehouse is not “one size fits all,” and customization enables banks to get the most benefit from jhaKnow. This solution is pre-configured with data mappings to more than 100 of the most commonly used SilverLake tables and a growing number of Jack Henry Banking’s complementary products. jhaKnow provides a jump start into building a financial data warehouse, without the expense and time associated with traditional data warehouse consulting engagements.

Customizable data …

One of the most powerful and useful components of jhaKnow is its ability to conform to bank operations. This is accomplished through the use of hierarchies and value ranges. With jhaKnow’s hierarchies, banks tell the system how the business is structured in terms of products, financials, and 14 additional categories. With value ranges, banks define how they want to group and report on numerical information frequently used in reporting – such as days past due, customer tenure, and interest rates.

Hierarchies and value ranges can easily be added to reports so the information being presented is always using bank standards. When standards change, simply modify the hierarchies and value ranges in jhaKnow and the reports automatically adapt to the new structure with no complex code modifications required.

Reporting made simple …

Reports are key to running day-to-day bank operations, from the tactical and operational reports that come from the SilverLake System, to the strategic reports management needs to guide the bank to higher profits and lower risk. jhaKnow is designed to pick up where tactical source reports fall short, providing the reporting capabilities mid-level and executive management needs.

During implementation, jhaKnow is installed with a set of pre-built reports, tailored to work with bank-defined hierarchies. Bank staff is trained on the fundamentals of creating reports, learning how to create dashboard reports, drill-downs, and hyperlinks to detailed content using jhaKnow’s reporting tool. Exporting reports to Excel, CSV, PDF, Word, XML or MHTML files means managers can still perform what-if scenarios using their favorite tools, or compile several graphic-rich reports into a packaged set for the bank’s board. With report subscriptions, managers don’t need to access jhaKnow to view critical business reports; they can be automatically generated and sent to a designated email inbox.

To make custom reporting easy, jhaKnow provides access to the physical tables in the data warehouse and also offers special report-friendly views, using easily understandable English names for the fields. jhaKnow has even made it easy to join tables together using specially named fields that are matched up. Creating complex analytical reports from disparate information is easier than ever.

Role-specific security …

jhaKnow uses role-based security throughout the application, ensuring executives and product managers are able to view the reports they need without accessing the technical functions of the system. Integrated into Microsoft’s security model, banks installing jhaKnow in-house also enjoy a single sign-on experience that never prompts users for credentials, but restricts them to permitted areas and objects.

A portal that’s easy to use and administer …

jhaKnow provides a portal that serves all levels of bank staff with the reports and functionality they need. The portal allows users to define the set of reports they most frequently use as “favorites.” These favorites are then readily accessible through the report menu, making it easy to navigate to them without searching through hundreds of choices. The portal is also where system administrators set up and maintain security permissions, report access, and application behavior.

Third-party compatibility …

jhaKnow is compatible with any application that can read SQL Server tables, meaning banks can choose tools from the marketplace they’d prefer for analytical presentations and report writing. With jhaKnow, banks can expand the overall benefit and return on their investment by adding additional functionality, such as support for mobile devices. There are many great products available in the marketplace, and they all rely on having a vast supply of quality, integrated data. jhaKnow can be the supplier of that data, making it an integral and trusted component to other management systems.

jhaKnow is another innovative business intelligence and performance solution that leverages the processes, technology, and expertise required to compile, report, and analyze enterprise-wide business information.