jhaPassPort Fraud Center – Outsourced EFT fraud detection and prevention service

The jhaPassPort Fraud Center identifies and limits the volume of card fraud in a timely manner that minimizes cardholder impact. This managed fraud service deploys neural network technology and cardholder profiling to identify fraud patterns as they occur. This sophisticated solution helps your bank proactively manage the risks associated with ATM, Visa® Check, Debit MasterCard™, and Discover® Debit card transactions.

This solution automatically builds 60-day profiles of each cardholder’s spending habits and uses that history to determine normal and abnormal spending behavior. Using an intelligent scoring system, jhaPassPort Fraud Center then rates ongoing transactions based on risk ratings. This advanced process scores transactions outside the critical authorization processing path so that meaningful results are consistently obtained and false positive rates and cardholder impact are minimized.

jhaPassPort Fraud Center generates alerts based on rules, models, cardholder spending habits, and logic that detect possible fraudulent activity within minutes of the transaction. High-risk transactions are identified and acted upon by a jhaPassPort fraud analyst who contacts the cardholder to verify the legitimacy of the transactions. If fraud is confirmed, the card is immediately disabled to prevent further activity. If the cardholder is not available to confirm the activity, the card is set to a “blocked” card status pending further investigation.

jhaPassPort Fraud Center generates detailed reporting including a fraud case detail report that is e-mailed to your bank after a fraud event occurs, a daily fraud summary that includes cases and statuses for a particular day, a monthly statistics report that shows a day-by-day account of fraud cases, and an ATM exceptions report that flags missing or inconsistent CIF information.

jhaPassPort is competitively distinct because of its superior integration with our core processing systems. Download a brochure about jhaPassPort's extensive lineup of integrated complementary products using the links below.

Click here for the integration brochure for SilverLake System® and CIF 20/20®.
Click here for the integration brochure for Core Director®.

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