Reduce manual processes in your bank’s back office
Exception item processing (EIP) can be a chore for your back office personnel – but it doesn’t have to be! With Smart EIP, you can reduce the strain on your staff and cut operating costs, all while improving the level of service you provide your customers. This automated, flexible solution supports bank-defined parameters and distinct customer relationships, making it a smart addition to your bank’s EIP solution suite and a natural extension of overdraft privilege solutions.
Smart EIP – Automatic overdraft decisioning solution
Smart EIP reduces the manual processes related to exception item processing by providing banks with the ability to automatically approve and process checks clearing against accounts with insufficient balances. This solution uses pre-determined parameters to make consistent decisions on paying or not paying insufficient funds transactions. The overdraft limits are assigned to a specific account and overdraft fees are calculated based on the overall customer relationship. Smart EIP is also completely flexible and easy to use, allowing banks to categorize customers by type, limit of risk, and relationships. Smart EIP complements Bounce Protection – Jack Henry Banking’s overdraft privilege
solution – providing a comprehensive and seamless exception item processing suite.
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