Focus your tellers on what matters most – your customers
There are many tasks your tellers could be focused on – but wouldn’t you prefer that their attention is on providing an exceptional customer experience and building relationships? Core Director Teller offers real-time access to customer and account information and time-saving automated processes that improve teller productivity, reduce errors, and allow tellers to give customers the attention they deserve.
Core Director® Teller – Client/server teller sales, service, and transaction processing solution
Core Director Teller supports every aspect of teller operations, including customizable transaction setup and processing, intuitive balancing and research functions, customizable receipts, automatic off-line store/forward, electronic journal capabilities, and aggregate currency transaction reporting (CTR) and monetary instrument logging (MIL). This client/server-based system provides real-time displays of customer information, current account balances, alert and CIF messages, memo posts, application inquiries, check images, signature cards, customer identification, and the ability to share information among branches and request immediate assistance from any bank associate logged on to the system. Core Director Teller is based on Microsoft’s Smart Client technology, and provides the advanced automation and business tools tellers, customer service representatives, and bank managers need to improve the speed and accuracy of transaction processing, increase operating efficiencies, enhance customer service, and reduce fraud.
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