Account information and the ability to initiate routine transactions are only a phone call away

Put account information and the ability to initiate routine financial transactions at your customers’ fingertips – literally. With InTouch Voice Response, customers can access deposit and loan accounts, get account balances, transfer funds, initiate stop payments, get current rates, and much more by making a simple phone call.

InTouch Voice Response® – Interactive, full-service telephone banking and customer service solution

InTouch Voice Response is a robust telephone banking solution that provides automated service 24/7/365. This solution supports customers with an array of banking services including access to deposit, loan, and time accounts; account balance and rate inquiries; funds and line-of-credit transfers; stop payments; merchant check verification services; account summary requests; and more. InTouch Voice Response also provides multilingual capabilities and the ability to immediately “zero out” for assistance from a customer service representative (CSR).

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