Better customer service begins at the front line
Good customer service starts with your tellers, but are you providing tellers with the technology they need to be as efficient as possible? Core Director Teller Capture allows your front line personnel to focus on building relationships with your customers because it frees them from manual data entry and potential errors. This solution also allows you to maximize the cost savings associated with image-based transaction processing and improve cross-sell rates.
Core Director® Teller Capture – Deposit automation and truncation solution for Core Director
Core Director Teller Capture converts paper checks, deposit slips, payment coupons, and other paper items into electronic images at the teller line. Using the sophisticated Alogent® Front Counter processing engine, this solution automatically reads and validates transaction data to streamline workflow and eliminate the need for manual data entry. Errors, non-conforming items, and other exceptions are identified while the customer is present and available to make any required corrections. Core Director Teller Capture reduces item processing costs, improves operating efficiencies, lowers error rates, eliminates paper documents, and allows banks to take advantage of more cost-effective clearing options.
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