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Case Studies


Case Studies

De Novo Case Study - First Florida Integrity Bank

“We made a massive commitment to technology because we wanted to be competitive." -Peter Setaro, SVP/CIO

jhaCall Center Case Study - Camden National Bank

PowerOn - Citizens National Bank

“Being able to use PowerOn to quickly pull in what information you need is great. It’s more than great, it’s brilliant.” -Pam Ihli, SVP/CTO, Citizens National Bank

Suite of Products Case Study - River Valley Bank

“The functionality, customized reporting capabilities, ease-of-use, and robustness of SilverLake was our first big Jack Henry Banking 'wow'." - Todd Nagel, President/CEO, River Valley Bank

SilverLake System Case Study - First Commonwealth Bank

“SilverLake System and its many complementary solutions and services allow us to offer more to our customers.” - Norman J. Montgomery, Executive Vice President, First Commonwealth Bank

Centurion Hosted High Availability Case Study

“If you complete a Business Impact Analysis and think about the reputational risk of not being able to serve your customers in the manner they will expect, it’s easy to make the decision.”

Synapsys ® and Extraco Banks

“Because we can customize our system, we have improved customer service and reduced work for front-line employees as well as the operations staff. Synapsys takes work off the table and reduces stress for everybody.”

JHA OutLink Processing Services and Univest

“I’d say that OutLink makes us more nimble. We can move more quickly. If there is something we want to take on, we can.” -Eric W. Conner, Chief Technology Officer & EVP, Univest Bank & Trust Co.

ArgoKeys® Branch Sales Automation™ and Think Mutual Bank

“There were many features of ArgoKeys that made the solution more competitive than other platforms. Overall, the platform is simply much more integrated, flexible, and easy to use. We liked that ArgoKeys handled both deposit and loan account opening and that it’s fully integrated with SilverLake.”

Synapsys® - WestStar Bank

“Synapsys is a very user-friendly CRM software that will help your bank establish an automated customer relationship management program or provide better support for an existing program. Synapsys has helped take our bank to the next level in establishing a more structured CRM program that we can monitor and report on easily and efficiently. ”

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Jack Henry & Associates, Inc. ®