Natural language search and retrieval
Synergy PowerSearch empowers users to search report data, scanned images, electronic documents, and check images using free form, natural language. This sophisticated module performs exact content searches or searches that locate document content containing the desired words, keywords, phrases, sentences, paragraphs, or variations without using Boolean operators, index values, or complex queries. Synergy PowerSearch is not limited to searching Synergy alone. This module searches documents and files located in accessible local or network directories outside of the Synergy system as well – a feature that is unmatched by competitive solutions.
This solution is available to banks automated by the SilverLake System®, CIF 20/20®, and Core Director platforms.
What It Does
- Provides fast and accurate search capabilities of all stored report data, scanned images, electronic documents, and check images.
- Performs exact searches or content-based searches that locate documents containing variations of the words used in natural language searches.
- Searches documents and files located in accessible local or network directories outside of the Synergy system.
- Locates target documents and the desired content within those documents.
- Compensates for human errors such as misspellings and typos.
- Shows exact matches as well as similar matches.
- Provides a confidence level for each search item found.
What It Does For You
- Enhances customer service and responsiveness by materially reducing the time required to conduct ongoing research.
- Improves productivity by eliminating the time consuming input of keyword (index) information.
- Enhances operating efficiencies by enabling better customer service.
- Reduces operating costs by generating material operational efficiencies.
- Reduces business risks by quickly and accurately finding items needed to show compliance.