Webinars
jhaCall Center™- Be There for Your Customers Even When You're Not.
March 06, 2019 02:00 PM - 03:00 PM CT
Your customers expect consistent and outstanding service – that hasn’t changed. What has changed and evolved is the technology driving today’s customer service quality. Banks now need state-of-the-art technology, proven best practices, and a professional
Your customers expect consistent and outstanding service – that hasn’t changed. What has changed and evolved is the technology driving today’s customer service quality. Banks now need state-of-the-art technology, proven best practices, and a professional service provider that offers a higher level of customer service simply effectively, and automatically. Offered both in-house and outsourced, jhaCall Center can help close the gap between you and your customers – improving customer hold time, first-call resolution percentage, call quality scores, and the overall customer experience.
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JHA Client Services Consulting Webinar Series - Operational Assessments
March 20, 2019 01:00 PM - 02:00 PM CT
JHA Client Services Consulting - Professional Advice Tailored for You
You have an obligation to protect your clients, increase operating efficiencies, and support operational changes for the growth of your financial institution. And you do it while facing intense competition, technological enhancements, and evolving regulatory requirements. When existing resources are spread thin, these obligations are hard to accomplish on your own. In fact, your limitations can result in missed opportunities for critical improvements. When you work with
JHA Client Services Consulting, you’ll have a consultant who’s suited to support and help you identify significant operational improvements, new revenue and market opportunities, ways to reduce operating errors, and much more!
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JHA Client Services Consulting Webinar Series - SilverLake Global Security
April 17, 2019 01:00 PM - 02:00 PM CT
JHA Client Services Consulting - Professional Advice Tailored for You
You have an obligation to protect your clients, increase operating efficiencies, and support operational changes for the growth of your financial institution. And you do it while facing intense competition, technological enhancements, and evolving regulatory requirements. When existing resources are spread thin, these obligations are hard to accomplish on your own. In fact, your limitations can result in missed opportunities for critical improvements. When you work with
JHA Client Services Consulting, you’ll have a consultant who’s suited to support and help you identify significant operational improvements, new revenue and market opportunities, ways to reduce operating errors, and much more!
Register Now