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Electronic Statements - Interactive™


Electronic generation and delivery of customer communications

Electronic Statements - Interactive leverages a "push" communications environment to deliver a wide variety of secure, interactive electronic documents, including account statements with check images, notices, targeted promotions, and other customer communications. This solution generates bank-branded customer communications and distributes them as encrypted email attachments that contain embedded links to the appropriate online banking functions. This advanced system can also be used as a cost-effective marketing channel that converts traditional statement stuffers or direct mail promotions into electronic product/service promotions. Electronic Statements - Interactive provides an easy-to-use customer registration utility on bank websites and offers both banks and their customers centralized electronic document archival and retrieval capabilities. This contemporary system also ensures full compliance with Regulation E and the E-Sign Act, and provides state-of-the-industry anti-phishing security features. Electronic Statements - Interactive enables banks to offer a high-demand, cost-effective service that improves customer service, convenience, and retention while reducing labor, printing, and postage costs. 

This solution is available to banks automated by the SilverLake System®, CIF 20/20®, and Core Director® platforms.

What It Does

  • Generates secure, interactive electronic statements using a "push" electronic communications strategy.
  • Enables bank-branded customer communications to be distributed as encrypted e-mail attachments with embedded links to the appropriate online banking function.
  • Supports the electronic delivery of documents including statements with check images, notices, targeted promotions, and other customer communications.
  • Provides a cost-effective marketing channel that converts traditional statement stuffers or direct mail promotions into electronic product/ service promotions.
  • Accepts print stream data files in their native form and automatically converts them into encrypted PDF files.
  • Generates customized PDF documents that match the design of bank-branded documents, customer communications, and marketing materials.
  • Supports distinct customer preferences with the ability to receive electronic documents, traditional paper-based documents, or both.
  • Provides an easy-to-use customer enrollment process available on the bank’s Internet banking Web site.
  • Provides both banks and their customers with centralized electronic statement archival and retrieval.
  • Provides state-of-the-industry anti-phishing security features.
  • Helps ensure full compliance with Regulation E and the E-Sign Act.

What It Does For You

  • Enables banks to expand their electronic offerings with a high-demand service that improves customer service, convenience, and retention.
  • Increases the use of cost-effective online banking capabilities.
  • Generates new online marketing and revenue opportunities.
  • Reduces labor, printing, and postage costs.
  • Eliminates mail system delays for document delivery.
  • Offers customers a "green" alternative to traditional paper statements.
     

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  • Product Briefs
    Electronic Statements - Interactive Product Brief

    Electronic Statements – Interactive enables your customers to receive electronic statements, notices, and other communications as encrypted e-mail attachments. It’s a faster, more secure, and more convenient alternative to paper … and a more responsible one, too.
    Electronic Statements Product Brief

    Customers crave convenience now more than ever, and many banks are encouraging them to use natural resources more responsibly. Electronic Statements enable your customers to replace printed and mailed account statements with a more secure, convenient, and responsible electronic delivery alternative.
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Jack Henry & Associates, Inc. ®