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Bounce Protection®

Overdraft privilege

Bounce Protection, available through a strategic partnership with Pinnacle Financial Strategies, fully automates NSF processing, eliminating the traditionally time-consuming and inefficient manual process. This sophisticated overdraft privilege system automatically assigns and updates customer-specific overdraft limits based on bank-defined criteria, dramatically reduces the time required to pay exception items, and automatically posts transactions to the general ledger. Bounce Protection automatically generates the required reporting and necessary customer communications including notices and collection letters. This solution enables banks to increase fee income, improve operating efficiencies, and offer a high-demand service that immediately enhances customer service, satisfaction, and retention.

This solution is available to banks automated by the SilverLake System®, CIF 20/20®, and Core Director® platforms.

What It Does

  • Provides a sophisticated overdraft privilege solution that automates overdraft processing.
  • Assigns and updates customer-specific overdraft limits based on bank-defined criteria.
  • Streamlines the process required for pay/return decisions.
  • Posts transactions to the general ledger automatically.
  • Creates all necessary customer communications, including notices and collection letters.
  • Generates all required reporting.
  • Supports the transition to the post-Check 21 environment.
  • Provides full integration with the SilverLake System, CIF 20/20, and Core Director core processing systems.
  • Provides a seamless, best-practices implementation process.
  • Offers unprecedented support with monthly, quarterly, annually, and on-demand monitoring and peer performance reviews.

What It Does For You

  • Provides a level of automation that reduces internal processing time and eliminates additional staffing needs.
  • Enables banks of all sizes to offer a high-demand service that enhances the customer experience and fosters loyalty.
  • Promotes long-term, sustained income and customer growth.
  • Product Briefs
    Bounce Protection Product Brief

    The benefits of Bounce Protection extend beyond the profit-generating fees. Customers appreciate that a minor mistake in their budget won’t affect their credit, credibility, or reputation with retailers. The customer service value that comes with implementing an overdraft privilege program will grow your business, retain your customers, and help ensure satisfaction across the board.

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Jack Henry & Associates, Inc. ®