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SilverLake Teller
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SilverLake Teller Offline™


Offline transaction processing

SilverLake Teller Offline supports offline processing should a loss of communication to the host system occur, enabling tellers to continually process transactions. When the system outage has been resolved, transaction files are automatically uploaded to the host.

This solution is available to banks automated by the SilverLake System® platform.

What It Does

  • Supports offline processing should a loss of communication to the host system occur.
  • Automatically uploads transaction files to the host after communication loss is resolved.
  • Included as part of SilverLake Teller.

What It Does For You

  • Supports business continuity.
  • Eliminates customer inconvenience inherent in system downtime.
  • Allows many capabilities even while offline, including: check printing, bond redemption, placing Reg CC holds, batching, and CTR tracking.
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Jack Henry & Associates, Inc. ®