Customized OTC transaction processing
TellerMaster™ provides an easy-to-use, easy-to-customize transaction processing solution that enables tellers to process any over-the-counter transaction. Tellers can quickly respond to customer requests and have instant access to overrides from any manager logged into the system. They can review checks, signature cards, and in-depth customer data without ever walking away from customers TellerMaster’s electronic journaling and messaging features give front-line personnel the resources to protect against fraud, increase bank security, and freely share information enterprise-wide.
What It Does
- Provides customized transaction setup, easy-to-use balancing and research functions, and electronic journal capabilities.
- Fully integrates with Jack Henry Banking’s document and check imaging platforms.
- Displays customer names, balances, alert messages, CIF messages, memo postings, and host application inquiries.
- Provides tellers with immediate access to current, customized, and in-depth customer data.
- Provides tellers with the ability to view check images and signature cards without leaving their terminals or customers.
- Allows tellers to request assistance for balance information, override approval, or customer account review from any manager logged into the system.
- Enables tellers to share branch information easily and instantly.
What It Does For You
Significantly increases transaction processing speed.
Improves accuracy and efficiency of teller operations.
Provides tellers, customer service representatives, and managers with the tools necessary for the bank to run efficiently and profitably.
Helps protect bank and account holder assets.
Intuitive design and navigation reduces training needs.